Privacy Policy

At Bravö Automotive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Schedule service appointments
• Purchase products or services
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys

This personal information may include:

• Your name, email address, phone number, and mailing address
• Payment information (credit card details, billing address)
• Vehicle information (make, model, year, VIN)
• Service history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and features used
• Time spent on pages and navigation patterns
• Referral sources and exit pages
• Device information (type, settings, unique identifiers)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending service reminders and maintenance recommendations
• Responding to your comments, questions, and requests
• Sending you technical notices, updates, security alerts, and support messages
• Personalizing your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal and regulatory requirements

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or lease customer lists to third parties. We may, however, share anonymous, aggregated user data with business partners.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent to processing of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.